Customer Service

Our Guarantee

100% Money Back Guarantee.

If you are not completely satisfied with your purchase simply return within 30 days for a full refund or exchange. Refunds will be made via the original payment method. Shipping and handling charges will only be refunded if the product was damaged or the incorrect product was sent to you.

Please send all items for return and the original packing slip to:

Canadian Wildlife Federation Attn: Shop Returns 350 Michael Cowpland Dr. Ottawa, ON K2P 0J1

 Please note: or